Legal Notice
Name of company
QVapes
Registered office
Bridlington, YO16 6An
Contact details
qvapeseliquid@gmail.com
Terms and Conditions
Last Updated 03/09/2025
Terms & Conditions – QVapes
Welcome to QVapes. By accessing or purchasing from our website and online store, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully. If you do not agree, you must not use this site or purchase our products.
1. Ownership of the Site
The QVapes website, its content, and all associated online store pages are owned and operated by QVapes (“we,” “our,” or “us”). All rights not expressly granted in these Terms remain the property of QVapes.
2. Copyright and Intellectual Property
All materials, including text, images, graphics, logos, product descriptions, and digital content provided on this website and our store pages, are protected by copyright and intellectual property laws. Unauthorized reproduction, distribution, or use of any material is strictly prohibited without prior written consent from QVapes.
3. Liabilities and Responsibilities
QVapes strives to ensure accuracy of product descriptions and information but does not guarantee that all details are free from error.
We are not liable for any damages, direct or indirect, that may arise from the use or misuse of our products or website.
All products are intended for use by individuals of legal smoking/vaping age in the UK.
Customers are responsible for ensuring compliance with local laws regarding the purchase and use of vaping products.
4. Requirements for Using the Store
By accessing or purchasing from our online store, you confirm that you:
Are 18 years of age or older, in line with UK law.
Will provide accurate, current, and complete information when creating an account or making purchases.
Will not use our products or website for unlawful purposes.
5. UK-Specific Legal Disclaimers
Age Restriction: It is illegal in the UK to sell vaping products to anyone under 18. By purchasing from QVapes, you confirm that you are 18 or older. Age verification measures are in place.
Nicotine Warning: Some of our products contain nicotine, which is a highly addictive substance.
Health Warning: Vaping products are not recommended for non-smokers, pregnant or breastfeeding individuals, or those with underlying health conditions unless advised by a medical professional.
Product Compliance: All products sold by QVapes comply with the UK Tobacco and Related Products Regulations 2016 (TRPR), including packaging, labelling, and safety standards.
Advertising Standards: QVapes complies with UK advertising regulations. We do not make medicinal claims or promote vaping as risk-free.
6. Modification of Terms
QVapes reserves the right to update or modify these Terms and Conditions at any time, without prior notice. Any changes will be effective immediately upon posting to the website. It is your responsibility to review these Terms periodically. Continued use of the website and store constitutes acceptance of the updated Terms.
7. Termination of Contract
QVapes reserves the right to suspend or terminate your access to the website or online store, without prior notice, if you fail to comply with these Terms and Conditions or engage in any unlawful or harmful activity.
8. Contact Information
For questions or concerns regarding these Terms and Conditions, please contact us at:
QVapes
Email: info@qvapes.co.uk
Privacy Policy
Last Updated 03/09/2025
Privacy Policy – QVapes
QVapes (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website and online store. By accessing or purchasing from QVapes, you agree to the terms outlined in this Privacy Policy.
1. Ownership of the Site
The QVapes website and store are owned and operated by QVapes. All data collected through this website remains under the responsibility and control of QVapes as the data controller under the UK General Data Protection Regulation (UK GDPR).
2. Copyright and Intellectual Property
All content, including forms, databases, and website functionality used to collect and process your information, are protected by copyright and intellectual property laws. Unauthorized use, reproduction, or tampering with our data systems is prohibited.
3. Liabilities and Responsibilities
QVapes takes appropriate technical and organizational measures to safeguard your data.
However, no online system can be guaranteed 100% secure. By using our site, you acknowledge that you provide data at your own risk.
We are not responsible for data breaches caused by factors outside of our reasonable control, such as third-party service failures or malicious attacks.
4. Requirements for Using the Store
When using our store, you agree to:
Provide accurate, current, and complete personal information (e.g., name, address, email, age verification details).
Only use the site if you are 18 years of age or older, in line with UK law on the sale of vaping products.
Accept that certain data is necessary for us to process and fulfill your orders.
5. Data We Collect and How We Use It
We may collect the following types of data:
Personal Information: Name, email, billing/shipping address, phone number, age verification details.
Payment Information: Processed securely via third-party payment providers (we do not store full card details).
Technical Data: IP address, browser type, device information, and cookies for site functionality and analytics.
Order History: Purchases and preferences to improve customer service and product offerings.
We use this data for:
Processing and fulfilling orders.
Providing customer support.
Fraud prevention and legal compliance (e.g., age verification).
Marketing communications (only if you opt-in).
6. Modification of Policy
QVapes reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.
7. Termination of Contract & Data Retention
If you terminate your account or stop using our services, we will retain only the data necessary to comply with legal obligations (such as tax and accounting laws).
Other personal data will be securely deleted or anonymised when no longer required.
8. Your Privacy Rights (UK GDPR)
As a UK resident, you have the right to:
Access the personal data we hold about you.
Request corrections to inaccurate or incomplete data.
Request deletion of your data (“right to be forgotten”), subject to legal requirements.
Object to processing for direct marketing.
Request transfer of your data to another provider (data portability).
To exercise these rights, please contact us using the details below.
9. Contact Information
For questions or concerns about this Privacy Policy or your data rights, please contact us at:
QVapes
Email: info@qvapes.co.uk
If you are unsatisfied with our response, you also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at https://ico.org.uk.
Cookie Policy
Last Updated 03/09/2025
Cookie Policy – QVapes
QVapes (“we,” “our,” or “us”) uses cookies and similar tracking technologies on our website to improve user experience, provide essential site functionality, and analyze performance. This Cookie Policy explains what cookies are, how we use them, and how you can manage your preferences.
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites recognize your device and store information about your preferences or actions.
2. Types of Cookies We Use
We use the following categories of cookies:
Essential Cookies
Required for the website to function properly (e.g., shopping cart, checkout process, age verification). Disabling these may prevent parts of the site from working.
Performance & Analytics Cookies
Help us understand how visitors interact with our website, such as pages visited and time spent. We may use tools like Google Analytics. All data collected is anonymised.
Functional Cookies
Allow the website to remember preferences (e.g., saved login details, region settings).
Marketing & Advertising Cookies
Used to deliver relevant advertisements and track effectiveness of campaigns. These may be set by third-party providers.
3. Third-Party Cookies
Some cookies may be placed by third parties, such as:
Payment processors (for secure transactions).
Analytics services (e.g., Google Analytics).
Advertising networks (if used).
These third parties have their own privacy and cookie policies.
4. How We Use Cookies
We use cookies to:
Enable secure shopping and checkout.
Verify that users meet the legal age requirement of 18+ for purchasing vaping products.
Improve website functionality and user experience.
Monitor website performance and security.
Provide relevant offers, promotions, and marketing.
5. Managing Cookies
When you first visit our site, you will be asked to accept or reject non-essential cookies via our cookie consent banner. You can also manage cookies by:
Adjusting browser settings to block or delete cookies.
Using our cookie settings tool (where available) to withdraw consent at any time.
Please note: disabling certain cookies may affect the functionality of our website and store.
6. Changes to This Cookie Policy
We may update this Cookie Policy to reflect changes in technology, legal requirements, or our business practices. Updates will be posted on this page with the revised effective date.
7. Contact Information
If you have questions about this Cookie Policy or how we use cookies, please contact us:
QVapes
Email: info@qvapes.co.uk
For further guidance, you may also visit the UK Information Commissioner’s Office (ICO) website: https://ico.org.uk.